1. Introduction

Welcome to GR Repair ("Company," "we," "us," or "our"). These Terms and Conditions govern your use of our website, services, and communications, including SMS notifications. By using our services, you agree to these terms.

2. Services Provided

GR Repair provides repair services for Game Ready Ice Machines, including diagnostics, repairs, and maintenance. Services are subject to availability and may change without prior notice.

3. User Responsibilities

By using our services, you agree to:

Provide accurate and complete information.Comply with all applicable laws and regulations.Not misuse our services, website, or communication channels.

4. Payment Terms

All payments are due at the time of service unless otherwise agreed upon.We accept major credit/debit cards and other approved payment methods.Service fees are non-refundable unless stated otherwise in our refund policy.

5. Appointment Scheduling & Cancellations

Appointments can be scheduled online, by phone, or via SMS.If you need to cancel or reschedule, please notify us at least 24 hours in advance.Late cancellations or no-shows may be subject to a cancellation fee.

6. SMS & A2P Compliance

By providing your phone number, you consent to receive text messages related to service updates, appointment reminders, and promotions.You can opt out of SMS communications by replying "STOP" at any time.Standard message and data rates may apply.

7. Warranty & Liability

Repairs performed by GR Repair include a limited warranty, as stated in your service agreement.We are not responsible for damages resulting from improper use, unauthorized repairs, or external factors beyond our control.Liability is limited to the cost of the service performed.

8. Intellectual Property

All content on our website, including text, images, and logos, is the property of GR Repair and may not be copied or used without permission.Unauthorized use of our intellectual property may result in legal action.

9. Third-Party Links & Services

Our website may contain links to third-party sites. We are not responsible for their content, policies, or services.Any transactions with third parties are solely between you and the third party.

10. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review it to understand your rights and obligations.

11. Termination of Services

We reserve the right to refuse or terminate service at our discretion, including for violation of these terms.If your service is terminated, you remain responsible for any outstanding balances.

12. Dispute Resolution

Any disputes shall first be attempted to be resolved amicably between both parties.If unresolved, disputes will be subject to arbitration in accordance with applicable laws.

13. Changes to Terms

We may update these Terms and Conditions periodically. Any changes will be posted on our website with the updated date.

14. Contact Us

For questions regarding these Terms and Conditions, contact us at:

GR Repair

Email: [email protected]

Phone: 404-567-0056

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.